Woolich Racing hardware including harnesses, Race Tools and communication devices are installed and used on motorcycles all over the world so it is not uncommon that ownership sometimes changes. In order for you (the buyer) to be able to access all of the hardware capabilities it is important to transfer the ownership of these items to your account.
These hardware components are registered to a specific Woolich Racing user account and licensed for use by the owner by associating them with keys (eg. bin file definition keys, Race Tools keys) which are usually written to the motorcycle ECU. This means that the hardware components do not necessarily just work by themselves but instead require valid keys as well as the
Woolich Racing Tuned software in order to make modifications to the way that these work.
This article provides an explanation of the actions needed by the buyer of second-hand Woolich Racing products in order to be able to use them as soon as possible.
Whenever Woolich Racing hardware is bought/sold there are some specific tasks that must be completed in order to transfer ownership of the physical product(s) as well as the rights to use (ie. licenses) them from the seller to the buyer. There are a few steps that both the seller and buyer need to go through to successfully transfer ownership.
Note: We only transfer Woolich Racing devices when sold (ie. changing ownership), we do not transfer devices just so you can temporarily loan them to a friend.
Changing the ownership of Woolich Racing hardware involves several different steps depending on whether you are the buyer or the seller:
- Let us know about sale
- This can be done by either the buyer or seller.
- Inform Woolich Racing that hardware is being sold so ownership must be changed.
- Please include contact details for buyer/seller as well as a list of what is being sold.
- This can be done by emailing us at support@woolichracing.com or opening a new Support Ticket.
- Seller confirms sale and authorizes transfer of hardware from seller account to buyer account
- We will communicate with the seller as needed to confirm that they authorize the hardware transfer(s) as part of the sale.
Please note: If you cannot identify the seller for us then we will NOT be able to transfer the hardware into your name.
- More information about selling your Woolich Racing hardware can be found here.
- Buyer creates a new Woolich Racing account if they don't have one already
- Once we have permission to transfer the device(s), the buyer will need to create a new WR account using their email address - Create a New Woolich Racing Account
- Once your account has been created we will verify it and you will be able to download and install the Woolich Racing Tuned software.
- Buyer completes the free Woolich Foundations Training Course.
- This course will teach you the basics of the Woolich Racing 'ecosystem' and where to find help when you need it
- Buyer requests transfers of all Woolich Racing products included in sale to their account
- Communication interface (eg. Log Box or USB)
- Request device transfer via Support Ticket and Woolich Racing Tuned software.
- Instructions for transferring ownership of the communication interface can be found here.
- Bin file key
- If an ECU is included in the sale and it has a Woolich Racing bin file key associated with it, this may be eligible for a transfer from seller to buyer.
- Note that this transfer can only be done once so we need to check that there are not other prior owners
- Instructions for requesting a transfer of the bin file key to your own account can be found here.
- Race Tools hardware
- Race Tools hardware like Quickshifters etc are registered to a specific Woolich Racing account
- Please send us a photo of any Race Tools hardware that you have purchased, including the serial number
- We will make note on your account of the new Race Tools hardware so that you have access to warranty, support, etc.
- Race Tools key
- Race Tools keys are associated with a specific ECU and user account, and enable the owner to modify Race Tools options like Quickshifters etc.
- Transfer of a Race Tools key can be requested by emailing us at support@woolichracing.com or opening a new Support Ticket or responding to an existing one.
- If the Race Tools key is elegible for a transfer, it be added to your account so that you can use it in your Woolich Racing Tuned software.
- Instructions for transferring ownership of the Race Tools key can be found here.
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